Soak: Hot Tub Assistant — Support

Need help?

Email roman.kopaliani@gmail.com with your question. Please include:

• What you were trying to do
• What happened
• The iOS version and iPhone model you're using (Settings → General → About)
• The app version (Soak → Settings → Version)

Common questions

The dose amounts don't match what's on my chemical's label

Soak uses standard industry dose tables. Label dosing varies by manufacturer concentration — always read the label and adjust if your product has a different active percentage than the default the app uses. You can switch your preferred product in Settings.

Should I trust this app for my exact pool/spa chemistry?

The app provides industry-standard dose calculations as a guide. It is not a substitute for professional water testing or your spa manufacturer's guidance. Always re-test after dosing and adjust gradually.

Does the app work offline?

Yes — Soak never connects to the internet. Everything runs locally on your device.

How do I delete my data?

Delete the app from your iPhone. All local data is removed along with it.

Safety reminder

Pool and spa chemicals are reactive. Always store separately, never mix products, and add chemicals to water (not water to chemicals). Wear eye protection when handling acids. Wait the recommended time before re-entering treated water.